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	<title>SAI Digital &#187; blatant staff opinions</title>
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		<title>Innovation Vs. Carbon Copy?</title>
		<link>http://saidigital.co/2009/09/innovation-vs-carbon-copy/</link>
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		<pubDate>Thu, 24 Sep 2009 18:37:13 +0000</pubDate>
		<dc:creator>JF Steele</dc:creator>
				<category><![CDATA[Commentary]]></category>
		<category><![CDATA[blatant staff opinions]]></category>
		<category><![CDATA[mac]]></category>
		<category><![CDATA[windows]]></category>

		<guid isPermaLink="false">http://saidigital.co/?p=844</guid>
		<description><![CDATA[One staffer shares his thoughts on Microsoft's attempts to merely reach the bar that Apple continues to set. ]]></description>
			<content:encoded><![CDATA[      
            
      <p align="center"><strong><em>Whose side are you on?</em></strong></p>
<p>As the war of Operating System dominance wages on, Microsoft is taking a new approach to solidify itself as a premiere but-not-so innovative company. Their plan: blatantly copy Apple’s computer store experience and brand it as their own.</p>
<p>Before the end of October, Microsoft plans on opening two new Microsoft Stores in Scottsdale, Arizona and Mission Viejo, California alongside the release of Windows 7 due out Oct. 22nd, <a href="http://news.cnet.com/8301-13860_3-10296393-56.html" target="_blank">cnet reports</a>. Why these locations? Well, apart from placement in high-end, high-traffic malls, these areas are already home to popular Apple Stores. And according to <a href="http://www.techflash.com/seattle/2009/07/Apples_former_real_estate_chief_now_working_with_Microsoft_on_stores_51057882.html" target="_blank">Todd Bishop of Techflash</a><strong>,</strong> the plans to intrude on Apple’s location space will not end there<strong>. </strong>With the<strong> </strong>recent hire of Apple’s former real estate head, George Blankenship, as a consultant we could see this trend occurring wherever an Apple store has already located itself.</p>
<p>But location duplication is only the beginning of the Microsoft strategy. As plans for Microsoft Stores progressed,<a href="http://www.loopinsight.com/2009/09/21/microsoft-pouching-apple-store-managers-and-sales-staff/" target="_blank"> Jim Dalrymple of the Loop</a> reports that Microsoft has been approaching several Apple Store Managers about making the switch and coming to work for the new Microsoft Stores. Promising the potential Apple defectors with “significant raises” and even paying relocation costs (provided that the defectors bring with them more knowledge and fellow Apple employees). This is nothing new since Microsoft was apparently trying to lure iPhone developers to their company earlier this year according to <a href="http://www.cultofmac.com/report-microsoft-clones-apples-retail-stores-by-hiring-apple-staff/16927" target="_blank">Leander Kahney from the Cult of Mac</a>.</p>
<p><img class="alignright" style="margin-top: 10px; margin-bottom: 10px;" title="Microsoft Guru Bar from Cult of Mac" src="http://www.cultofmac.com/wordpress/wp-content/uploads/answer_bar1.png" alt="" width="223" height="163" /><br />
With the new employees, the one piece of knowledge they will not need to provide is the Apple Store appearance; Microsoft already has the Apple Store layout down and isn’t going to change a thing. Well, except the job titles. The Stores will feature similar areas that include: different areas for Windows Mobile, Windows Media Center, Windows 7, and netbook; Regular demos and events; a special Microsoft shopping bang; and a <a href="http://www.cultofmac.com/microsoft-shamelessly-rips-off-apple-for-upcoming-stores/13622" target="_blank">“Guru” Bar</a> (as compared to the Apple “Genius” Bar) where customers can get answers from Windows experts. The one addition Microsoft will also include is the hosting of birthday parties.</p>
<p>Though the store setup will be similar, the air in which things run will seem a bit different. Apple has taken great strides in promoting their stores as “more than just a retail store”. They refuse to allow employees to feel that retail is all they provide. With job titles like Concierge, Personal Shopping Specialist, and One to One Trainer, Apple empowers their employees and leads them to feel their jobs are about more than just selling a product. However, Microsoft has chosen to inflate this feeling as it simply and uncreatively includes “retail” in every job title available for hire.</p>
<p>So what’s the motivation behind all of this? It may better market share, but it could also be Microsoft trying to put to the test Steve Jobs’ <a href="http://www.cultofmac.com/microsoft-shamelessly-rips-off-apple-for-upcoming-stores/13622" target="_blank">fond saying</a>: “good artists copy, great artists steal.” Hopefully, Steve Jobs and Apple will enjoy the flattery.</p>
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